Terms and Conditions

By using this website, you agree to comply with the following terms and conditions of use. If you do not agree to these terms and conditions, please do not use this website.

 

Responsible Service of Alcohol:

Dominic Wines supports the responsible service of alcohol. In accordance with the Liquor Licensing Act 1997, it is a condition of purchase that you verify that you are of legal drinking age (ie 18 years or over). You may only subscribe to or take advantage of activities conducted by this website if you are 18 years of age or over.

 

Orders:

Dominic Wines accept orders via our online facility and over the telephone. The quickest and easiest way to purchase from our winery is by using our user-friendly online ordering facility which provides secure payment facilities. Please allow 2 days for processing and dispatch in addition to a guide of approximately 7 – 14 days for freight delivery. As we use a third party (ie TOLL) for our deliveries, we cannot guarantee delivery times.

A tax invoice/receipt will be issued by email when your order has been processed successfully. By placing an order with Dominic Wines you are confirming that all of the details provided are correct and true.

 

Delivery:

Free delivery throughout Australia is included with online purchases. For international inquiries or faster delivery times please contact Dominic Wines by phone or email.

Dominic Wines utilise the services of Australia Post to deliver orders within Australia. Deliveries are sent Person to Person and must be signed for to confirm it is being delivered to the intended recipient. In accordance with Liquor Licensing law, in all circumstances, the package must be received by the account holder or a person nominated by the account holder who can prove (by licence or passport) that they are above 18 years of age. Alternatively, please advise of any special delivery instructions if your feel that this may be a concern.

 

Returns Policy:

Our Returns Policy includes the rights you have under the Australian Consumer Law and provides you with additional benefits in addition to those rights, because your satisfaction is paramount. Australian Consumer Law states that – “You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure”.

Faulty, damaged or wrongly described stock: Dominic Wines takes full responsibility for any issues arising from delivery of stock. Provided Dominic Wines is notified of any damage within 3 business days of delivery, it will be the customer’s right to choose whether the remedy is to have the stock replaced, fully refunded or a store credit provided. Naturally, all damaged or undamaged stock needs to be returned to us (Dominic Wines will cover 100% of the return shipping cost) before we can post the new items or issue any refunds or credits. Any other reasons than the ones set out above shall not be accepted and neither refunds nor credits will be paid by Dominic Wines.

 

Your Personal Details:

Through the ordering process Dominic Wines will gather and utilise information you have provided online to deliver the products and services selected. Dominic Wines will not sell, trade or otherwise transfer the information gathered to outside parties’. The term outside parties’ does not include website hosting parties and contracted marketing parties acting on behalf of Dominic Wines, in which case your information will be used for Dominic Wines marketing purposes only.

The only reasons we will provide your information to any other party will be to allow your orders to be processed and delivered to you and/or if required or permitted by law.

Dominic Wines will not sell, trade or otherwise transfer the information gathered to outside parties’, unless those parties are acting on behalf of Dominic Wines for the provision of essential services, such as web hosting, delivery or contracted marketing parties.

 

Copyright:

This work is © Copyright of BMD Wines Pty Ltd trading as Dominic Wines and is protected under the Commonwealth of Australia Copyright Act 1968.

 

Further information:

If you have any questions or concerns regarding any of the above terms and conditions please contact Dominic Wines via the contact page form or phone on (08) 8582 5524.